Privacy Policy

Introduction

Welcome to our Privacy Policy. This document outlines our commitment to safeguarding your personal information while using our services. It explains how we collect, use, and protect your data, and informs you of your privacy rights and the legal protections afforded to you

Interpretation and Definitions

Interpretation

The capitalized terms in this Privacy Policy hold defined meanings in specific contexts. These definitions are consistent irrespective of whether they are used in singular or plural forms.

Definitions

For the purposes of this Privacy Policy:

Account refers to the unique access credentials created for you to utilize specific parts of our Service.

Company, We, Us, or Our refer to UpquarkPhygitech Private Limited.

Cookies are small files stored on your device by a website, encompassing information regarding your browsing history and other functions.

Country refers to Delhi, India.

Device signifies any tool that can access our Service, including computers, smartphones, and tablets.

Personal Data encompasses information related to an identified or identifiable individual.

Service refers to both our Website and Application.

Service Provider pertains to any natural or legal entity processing data on behalf of the Company, encompassing third-party entities or individuals collaborating with the Company to facilitate the Service, analyze its usage, or provide it on our behalf.

Usage Data refers to automatically gathered data, generated either by using the Service or the underlying infrastructure.

Website denotes taptohello.com, and App refers to the Hello App accessible via https://taptohello.com.

You pertains to the individual using the Service or the entity on whose behalf the individual accesses the Service.

Collection and Usage of Personal Data

Types of Data Collected

Personal Data

While engaging with our Service, we may solicit personally identifiable information to facilitate communication and identification. Such information might include, but is not limited to:

Email address: We collect your email address to communicate with you regarding account-related information, updates, and other important notices.

First and last name: Your name is collected to personalize our communication with you and provide a more personalized experience within the Service.

Phone number: We might ask for your phone number to send important notifications and facilitate communication when necessary.

Address details: If required for shipping or location-based services, we may collect address information to enhance your experience.

Usage Data: We automatically collect data related to your interactions with the Service, including device information, browser type, pages visited, and other diagnostic information.

Usage Data

Usage Data is gathered automatically during Service usage. It might include details such as your device's IP address, browser version, pages visited, time spent on those pages, and other diagnostic data. When using mobile devices, additional information might be collected, including device type, operating system, and unique identifiers.

Tracking Technologies and Cookies

We utilize Cookies and similar tracking technologies to monitor Service activity and store relevant information. This helps us enhance and analyze the Service. The technologies in use include:

Cookies or Browser Cookies: These small files allow us to recognize your device, store your preferences, and improve your experience on our Service.

Flash Cookies: Similar to regular cookies, Flash Cookies are used to store information specific to our Service but are managed differently from traditional browser cookies.

Web Beacons: These are electronic files that allow us to track user interaction on our Service, helping us analyze user behavior and improve our offerings.

Use of Your Personal Data

We employ Personal Data for various purposes, including:

Maintaining and monitoring Service usage: We use your data to manage your account, provide customer support, and ensure the security of our Service.

Managing user Accounts: We collect and use data to create and manage user accounts, allowing you access to specific functionalities.

Executing contracts and obligations: If you engage in transactions with us, we may use your data to fulfill our contractual obligations, including product delivery, invoicing, and customer support.

Providing updates and news: We may use your contact information to send you updates, news, and promotional materials about our services.

Facilitating business transfers: In the event of a merger, acquisition, or sale of assets, your data might use of personal data be transferred as part of the business transfer.

Enabling data analysis and improvement: We analyze usage patterns, conduct research, and improve our services based on data insights.

Sharing Your Personal Information

We may share your personal information in scenarios such as:

Collaborating with Service Providers: We engage with third-party service providers to enhance the functionality and security of our Service. Participating in business transfers: In the case of a merger, acquisition, or sale, your data may be transferred to the acquiring entity.

Involving affiliates and business partners: We may share data with our affiliates and business partners, provided they adhere to this Privacy Policy.

Interactions with other users: Information you share on public areas of our Service may be viewed by other users.

With your consent: We may share your information for purposes not covered by this policy with your explicit consent.

Security of Your Personal Data

We prioritize the security of your Personal Data and implement measures to protect it. Nevertheless, no online method of data transmission or storage is completely secure.

Children's Privacy

Our Service is not directed at individuals under the age of 13. We do not knowingly collect personal information from such individuals.

Links to Other Websites

Our Service might include links to third-party websites. We recommend reviewing their Privacy Policies as we are not responsible for their content or practices.

Changes to this Privacy Policy

We reserve the right to update our Privacy Policy. Notifications regarding changes will be posted on our website, and the "Last updated" date will be amended accordingly.

Contact Us

Should you have any inquiries or concerns about this Privacy Policy, please reach out to us through the following channels:

Email: support@taptohello.com

Website: https://taptohello.com/helpcenter

By continuing to use our Service, you acknowledge that you have read and understood our Privacy Policy.